Frequently Asked Questions
All orders will be processed, shipped and delivered to your door-step within 2 working days.
No, you can purchase our products without signing up for an account. However, signing up for one will give you access to perks and previous purchase records.
We accept the following payments: Debit/Credit Card, Paynow, Atome
Free delivery for orders with a minimum purchase of $100. We currently deliver to all Singapore registered addresses.
All deliveries are done by our in-house delivery team. Our deliveries are available from Mondays to Fridays. Special arrangements can be made for Saturday deliveries, however there will be no deliveries on Sundays and Public Holidays.
Yes, just leave us a comment when you have checked out.
No, GST is not included. However, it will be shown on the payment page.
Exchange & Refund Acceptance Period: Within 14 days from the date of delivery.
Refund Method: Approved refunds will be issued to you as store credits in your account. Please see here for Exchange and Refund Policy
If you need to make a change, please contact us as soon as possible after placing your order. Once an order has been processed or dispatched, we may not be able to amend or cancel it, so the sooner you reach out, the better!
Once your order has been arranged for delivery, we will share the relevant delivery details with you where applicable. If you have any concerns about your order status, you can contact us and we’ll help check it for you.
Free doorstep delivery island-wide in Singapore excluding Jurong Island, Tuas, military camps, airports, and other restricted areas. (Min Purchase of $100)